1. Introduction

The following user agreement (“User Agreement”) sets forth the terms and conditions governing the use of the Services by end user clients or visitors (“User”, “you” or “your”) and constitutes a legally binding agreement between you and X-Margin Inc., a Delaware corporation d/b/a Credora (“Credora”, “we”, “us” or “our”). This User Agreement also applies to the purchase and sale of products and services by clients through the Services and to any supplement, addendum, amendment or annex to this User Agreement. Any supplement, addendum, amendment or annex shall be incorporated into this User Agreement by reference upon your acceptance of the terms of such supplement, addendum, amendment or annex.

The services described herein (“Credora Services” or “Services”) are made available to you by Credora, including through Credora’s website located at https://credora.io and https://credora.platform.io (the “Site”), Credora application(s), application program interface(s) and other mediums, all together or each separately are referred to as the “Software” and are included in the definition of Services. The Services also include related documentation, manuals and training materials.

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS. READ THIS USER AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. BY ACCESSING OR USING THE SERVICES IN ANY MANNER YOU AGREE, REPRESENT, WARRANT AND CONFIRM THAT:

• you have read, understood, and agreed to be legally bound by this User Agreement;
• you assume all the obligations set forth herein;
• you are at least eighteen (18) years old or of sufficient legal age and capacity to use the Services in your jurisdiction (if different than 18);
• you are not under the control of a jurisdiction that explicitly prohibits the use of similar software or services;
• you use the Services at your discretion and under your sole responsibility.

If you are creating an Account on behalf of a company, you agree, represent, warrant and confirm that:

• you have been duly authorized and have the necessary consents, rights, power and authority to bind such entity and its affiliates to this User Agreement and any supplement, addendum, amendment, or annex thereto and create the Account and transmit or receive information through the Software;
• your execution, delivery and performance under this User Agreement, supplement, addendum, amendment or annex hereto and our provision of the Services on your behalf do not and will not
  • conflict with, violate or result in any breach of any of the terms and provisions of, or constitute (with or without notice or lapse of time or both) a default under, any material contract, indenture, agreement, mortgage, deed of trust, or other instrument to which you are a party or by which you or any of your property is bound;
  • violate your charter or bylaws or any other equivalent organizational document;
  • require any consent of approval under any judgment, order, memorandum of understanding, writ, decree, permit or license to which you are a party or by which it or its assets are bound (including any agreement with a managed account); or
  • require the consent or approval of any other party to any material contract, instrument, or commitment to which you are a party or by which it is bound.
• your use of the Services complies with, and will at all times remain in compliance with
  • all applicable laws, rules or regulations; and
  • this User Agreement and any other agreement between you and us, as may be amended or supplemented from time to time. 

To access and use the Services you must register for and maintain an active User Account (“Account”). By accessing or using the Services, you agree to be bound by this User Agreement and our Privacy Policy, which is incorporated by reference into this User Agreement. If you do not wish to be bound by this User Agreement or our Privacy Policy, you shall not access or use the Services.

If you are entering into this User Agreement on behalf of a company, the terms “User”, “you” and “your” shall refer to such entity and its affiliates. If you do not have such authority you must not accept this User Agreement and may not use the Services.

You agree and understand that we may change this User Agreement from time to time at our sole discretion. Your continued participation in the Services following any change or update shall constitute your agreement to the amended User Agreement, and you agree to be legally bound by its terms and conditions as amended. You should, therefore, read this User Agreement from time to time. You further agree and understand that we have the right to require your affirmative assent and continuing acceptance of this User Agreement, from time to time, as a condition of your use of the Services. If you do not agree to be bound by this User Agreement or any changes or updates thereto, you cannot access or use the Services.

2. The Services

The Services provide you with tools and Software that allow you and other Credora Users to monitor the risk profile of your investment assets and trading positions (assets and liabilities) whether in a custodial account or other Funds Source (your “Portfolio”).

The aforementioned tools and Software include, but are not limited to, tools that allow you to: (i) configure and view calculations of certain risk metrics and request credit scores and borrowing capacity (each deliverable, a “Credit Score”) calculated using your assets, spot and derivatives trading, and financing borrowing and lending activities (the metrics and Credit Score together, the “Risk Metrics”); (ii) send your Risk Metrics to other users and receive Risk Metrics from other users; (iii) use Credora application programming interfaces and related specification documents (“Credora API”) to  receive the information, or communicate with Credora new information which may impact the calculation of certain Risk Metrics; (iv) to share such information including your Risk Metrics, know-your-customer information, financial statements and other information with other users or third-party services to enhance your use of the Services as approved by you; (v) to receive pricing for digital asset-based loans (either as a borrower or a lender), based on your or another User’s Risk Metrics. The Services may also include a web-based, mobile, or desktop graphical user interface (“Credora GUI”). The metrics calculated shall be specified on the software interfaces. “Funds Source” means any source of your Portfolio, whether held and custodied directly by you or in wallets, exchange accounts, brokerage accounts, bank accounts, vaults, escrow agents, custodians or similar accounts.

The Services also include services facilitating the lending and/or borrowing of digital assets (each digital asset loan origination shall be referred to herein as a “Loan” and borrowed digital assets shall be referred to herein as “Loan Proceeds”) with Credora or a Credora affiliate or from another User as the counterparty, including (i) the pricing of Loans using your Risk Metrics or the counterparty’s Risk Metrics (as defined below), (ii) loan services facilitating the origination of Loans, (iii) monitoring Loans and (iv) the implementation of certain controls over your Portfolio and over Loan Proceeds.

3. Accounts

To use the Services, you must register for an Account and complete a profile.

By creating an Account, you agree that you may receive communications from Credora, such as notices, newsletters, special offers, account reminders and updates. You grant your explicit consent to Credora’s use of your mobile phone number, email, and address for the purpose of provision of any information and sending of any messages and notifications in regard to our contractual relations, including for marketing purposes. With respect to marketing-based communications, you understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual emails. You may not opt to remove yourself or unsubscribe from important communications related to your Account. 

As part of the registration process, you may be required to provide us with certain information. The information we request may include certain personal information, including, but not limited to:

For Individuals

Your name, address, telephone number, e-mail address, date of birth, and information regarding your bank account (such as the name of the bank, the account type, routing number, and account number) or another payment method. You may also be required to provide proof of identification and proof of address.

For Corporate Entities

Company name, entity type, address, telephone number, e-mail address, and information regarding your bank account (such as the name of the bank, the account type, routing number, and account number) or another payment method. We may also request certain limited information about your authorized persons, directors, beneficial owners and authorized signatories.

For more information about the information that we collect, please see our Privacy Policy. You agree that you will provide accurate, current, and complete information about yourself and promptly update all information in your Account to ensure that your Account is accurate, current, and complete. You may update or change your Account settings at any time.

At Credora’s request, you agree to provide Credora with a complete list of your authorized users, directors and select beneficial owners and their countries of domicile. You acknowledge that, at Credora’s discretion, Credora may deny access to the Services to any of your authorized users, at any time and for any reason in Credora’s sole discretion.

3.1 Account Confidentiality

Any username, password, or any other piece of information chosen by you or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity, except for your authorized users. You are responsible for safeguarding such information and must exercise caution when accessing your Account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that, should you be provided an Account, your  Account is only for you and your authorized users and you agree not to provide any other person with access to the Services or use of your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security related to your Account. You also agree to ensure that you logout from your Account at the end of each session. You are responsible for any password misuse or any unauthorized access of your Account.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the unauthorized use of your Account arising from a failure on your part to maintain the confidentiality and security of your password.

For purposes of this subsection 3.1, “you” includes your authorized users.

Account Termination and Cancellation

You have the right to close your Account at any time once all obligations associated with the Account have been completed. Please see Section 16 of this User Agreement for more details.

You acknowledge and agree that if we disable access to your Account, you will be prevented from accessing the Services. 

4. Provision of the Services

For Services for which there is a monetary charge, you agree that your order for such offerings is an offer to buy, under this User Agreement, all Service offerings listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you an order confirmation email or other messages.

After successful registration and for any paid Services, upon accepting your order and subject to and conditioned on your compliance with all terms and conditions set forth in this User Agreement, Credora grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Services and only as permitted by this User Agreement.

You acknowledge and agree that the form and nature of the Services (or any features within the Services) may change from time to time without prior notice to you.

You acknowledge and agree that we may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or users generally, at our sole discretion, upon five days’ prior notice, unless you have breached this User Agreement, in which case no notice shall be required. You may stop using the Services at any time in accordance with the terms of this User Agreement.

You acknowledge that the Credora API is an integral part of the Services and is subject to all the provisions of this User Agreement, including the liability for illegal use of the Services. Please be informed that access to documented features of the Credora API become available after registering your Account. Upon permission from another user, you may also receive view access to another Credora User’s Risk Metrics. You agree to use the Credora API solely for viewing and sharing Risk Metrics (whether your own or of a Sending User, as defined in Section 6) with yourself, your authorized users, or with third-parties approved by you or the Sending User, and communicating information regarding your portfolio or interaction with another user to Credora. You agree that you shall not

• disclose or provide the Credora APIs and the information transmitted from them to any person or entity other than to your employees (or if you are an entity that has retained independent contractors, you may disclose the Credora APIs to them provided (a) such independent contractors enter into an agreement with you at least as protective of Credora’s rights as this User Agreement, and (b) you hereby agree to be responsible for, and liable to Credora for any breaches of such agreements by your independent contractors);
• use the Credora APIs for any illegal, unauthorized or otherwise improper purposes, or in any manner which would violate this User Agreement or breach any laws or regulations, or violate the rights of Sending Users or third parties. Your Credora API key may be revoked at any time by us and without notice if you are in breach of this User Agreement.

Furthermore, in order for Risk Metrics to be calculated, you agree to provide Credora, through the Software, API access to your Funds Sources. You understand and agree that the calculations are made in a privacy-preserving system wherein Credora does not view the raw data accessible via Funds Sources API.

4.1 Non-Disclosure; Sharing

Credora will not disseminate, publish, or otherwise publicly release your Risk Metrics, financial information, or other related data without your express consent, except as permitted by this User Agreement. By voluntarily connecting to other Users via the Credora Platform, you understand and agree that you are releasing your Risk Metrics to the Users or third-parties subject only to any agreed upon terms and conditions between you and the Users or third-parties. By voluntarily disclosing your information to Users or third-parties, you hereby release and hold Credora harmless from any and all claims derived from any such release of information. 

5. Prices, Payment Terms, and Refunds

After successful registration, certain features of the Services may be available to you free of charge. Any functionality that carries a fee will be explicitly stated here (when logged in to your Account). For paid Services, fees payable by you to Credora in respect of the Services will be as agreed from time to time by you and Credora. If we change our prices, such changes will only apply to transactions made after the date the increase comes into effect. By continuing to access the Services following such change, you acknowledge and agree to such updated fees. To the extent any prices are displayed on the Site or through the Software, such prices may not include applicable discounts or taxes relevant to you. Additional charges or taxes may be applied by your Funds Source, payment service provider, issuer bank, or other intermediaries that are beyond our control.

Credora will indicate on the Site or through the Software which payment methods it accepts. However, Credora does not guarantee the availability of any payment method at any moment. Credora may add, remove or suspend any payment method temporarily or permanently in its own discretion.

Any payments you make for the Services may be subjected to sales tax (or depending on your jurisdiction, value-added tax) under California law and/or the law of your jurisdiction.

Due to the nature of the Services as a digital product, unless otherwise required by law, we have no obligation to provide a refund or a credit.

6. Use of the Services by You

As a User, you can use the Services to (i) calculate and monitor the risk of your Portfolio, (ii) send your Risk Metrics to other users and receive Risk Metrics from other Users for the purposes of receiving Loan pricing and to (iii) enter Loans with Users or Credora or its affiliates.

• A User who sends their Risk Metrics to other Credora users (“Sending User”):
  You may use the Services to input certain information about your Portfolio to generate Risk Metrics. Through the Services, you can share certain Risk Metrics with potential counterparties with whom you have a bilateral relationship. For example, you become a Sending User when you are considering borrowing funds from a counterparty who wishes to view your Risk Metrics to evaluate the potential transaction. To send Risk Metrics to another party, such a party must be a User registered with Credora and subject to this User Agreement.
  If you (i) shared your Risk Metrics with a potential counterparty (a Receiving User, as defined below) for purposes of allowing them to evaluate entering into a transaction with you (e.g. a Loan), and (ii) you have not yet entered into any transaction with them, you will have the right to terminate such Receiving User’s access to your information. Once you have entered into the transaction with the Receiving User, and that transaction is registered in Credora’s system, you will not be able to revoke access to your Risk Metric information without such Receiving User’s consent.
• A User who receives Risk Metrics from other Credora users (“Receiving User”):
  You may use the Services to view the Risk Metrics of other Users that have agreed to share certain Risk Metrics with you. For example, you may become a Receiving User when you are considering lending in a bilateral relationship, and wish to view your potential counterparty’s Risk Metrics.
  After the Sending User has authorized your access, you will be able to view the relevant data via the Credora GUI or receive information via API.
  If you (i) received a Sending User’s Risk Metric information for purposes of allowing you to evaluate a transaction with such a Sending User, and (ii) you do not have a live transaction with them, the Sending user can unilaterally withdraw your access.

To the extent you interact with other Users as a party to a Loan, you may fall into one or both of the following categories of users:

A “Lender” is a User who lends digital assets to Credora or its affiliates or to another User.

A “Borrower” is a User who borrows digital assets from Credora or its affiliates or from a Lender.

Regardless of which type of User you are, your use of the Services is subject to all applicable local, provincial, and federal laws and regulations. You agree to comply with all local laws including, without limitation, those covering securities, commodities, lending, anti-money laundering, the internet, data, email, export, or privacy. You agree to comply with all applicable laws regarding the transmission of technical data exported from the U.S. and the country in which you reside. Notwithstanding the above, we reserve the right to limit the availability of the Services or the provision of any Services to any person, geographic area, or jurisdiction, at any time and in our sole discretion. You acknowledge and agree that you will not have any right to obtain access to the underlying information supporting our calculations, or complete access to the methodologies for certain Risk Metric calculations, but only provide input thereto and receive the output thereof through usage of the Services.

Unless you have been specifically permitted to do so in a separate agreement with us, you agree that you will not reproduce, duplicate, copy, sell, trade, or resell the Services or any of its Contents (defined below in Section 11) or any of our products and services for any purpose.

You agree that you will not use the Services to:

• violate, or assist in the violation of, any law, statute, ordinance, or regulation, sanctions programs administered in the countries where Credora conducts business or in your jurisdiction; 
• engage in any transaction involving proceeds of any unlawful activity; or to publish, distribute or disseminate any unlawful material or information;
• access content and data that is not intended for you;
• restrict, disrupt, or disable service to users, hosts, servers or networks or otherwise attempt to interfere with the proper working of the Services;
• promote or engage in internet abuse, including unsolicited advertising and spam;
• promote, upload, post, or otherwise make available any material that is abusive, harassing, obscene, vulgar, hateful, sexually explicit, invasive of another’s privacy, defamatory or otherwise objectionable or illegal, or that discriminates based on race, gender, religion, nationality, disability, sexual orientation, age, family status or any other legally protected class;
• upload, post, or otherwise make available any material that contains viruses, worms, malware, or other malicious software;
• engage in transactions involving, upload, post, or otherwise make available any material that you do not have a right to make available or that infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any person entity, without the appropriate authorization from the rights holder. You shall be solely liable for any damage resulting from any infringement of the intellectual property of any third-party;
• create a false or fictional profile or attempt to cloak or conceal your identity or when requesting authorization to use the Services;
• engage in any activity that interferes with or disrupts the use of the Services, including but not limited to hacking or bypassing any measures we may use to prevent unauthorized access to the Services;
• use the Services to operate in or as a time-sharing, outsourcing, or service bureau environment, or as an application service provider, or in any way allow others to use the Services for the benefit of any third party;
• engage in any activity that attempts to reverse engineer, disassemble, decompile, hack or extract any proprietary software used to maintain the Services;
• track, trace, or harvest any information on the Services or any other person who visits the Services; or
• sell, distribute, copy, sub-license, loan, transfer, duplicate, reproduce, trade, resell, or otherwise monetize the Services without our consent.

YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR (AND THAT WE HAVE NO RESPONSIBILITY TO YOU OR ANY THIRD PARTY FOR) ANY BREACH OF YOUR OBLIGATIONS UNDER THIS USER AGREEMENT AND FOR THE CONSEQUENCES (INCLUDING ANY LOSS OR DAMAGE WHICH WE MAY SUFFER) OF ANY SUCH BREACH.

When inputting data for the Risk Metric calculations and otherwise, you agree to provide true, accurate, complete, and current information about your relevant Accounts, Funds Sources, Portfolio, and all other relevant transactions and other data requested by Credora or by your transaction counterparty and to continually update such information. You shall also disclose and input any outstanding transaction or other related information that impacts your Risk Metrics for the relevant accounts and that the Credora Software might not be able to automatically detect, read or process from your exchange accounts, wallets, or other Fund Sources.

You understand and agree that Credora is entitled to rely upon any such data, information, or instructions as provided by you and that accurate adverse information on your risk metrics report cannot be changed. 

• If you are a Sending User, you understand and agree that the Receiving User of your Risk Metrics is entitled to rely upon any such data, information, or instructions as provided by you. 

• If you are a Receiving User, you acknowledge and agree that you are reliant solely on the Sending User and not Credora regarding the accuracy, completeness and timeliness of any Risk Metrics, data, information, or instructions provided to you by a Sending User. 

If any error results from incorrect data supplied by you, you shall be responsible for discovering and reporting such error to Credora and any Receiving User, if applicable, and supplying the data necessary to correct such error. You are solely responsible for and you agree to defend, indemnify, and hold harmless the Receiving User and Credora for any Losses that may result from any errors, inaccuracies or omissions in data supplied by you. If you omitted any of the aforementioned requested information or if any information that you provide is untrue, inaccurate, incomplete, or not current, or if Credora has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current, Credora, at its sole discretion, has the right to suspend or terminate your Account(s), or order of, use of, and/or access to, the Services, and refuse all current or future orders of, use of, and/or access to, any Services or suspend or terminate any portion thereof. Credora will not be responsible or liable for any Losses that may result from any errors, inaccuracies or omissions in data supplied by a Sending User.

In certain cases, the information provided by or on your behalf (including as a Sending User) may entail making legal determinations or otherwise interpreting contracts to which you are party or rules of exchanges on which you trade. You shall be responsible for the making of all such legal determinations, interpreting contracts and the rules of exchanges or other platforms on which you trade. None of the Services or any other content made available by Credora constitutes the provision of legal advice by Credora to you. You are solely responsible for and you agree to defend, indemnify, and hold harmless the Receiving User and Credora for any Losses that may result from any incorrect legal determinations or contract interpretation made by you or on your behalf.

In some instances, you may enter into a transaction with a counterparty that is a Credora client. You agree to use your best efforts to cooperate and act in good faith with such counterparty on the correct input of the terms of the transaction in the Software to calculate Risk Metrics. Similarly, you shall act in good faith to continually update the status of the transaction. You shall be solely responsible for and you agree to defend, indemnify, and hold harmless Credora from any Losses that may result from a dispute between you and your counterparty.

Data Not Guaranteed

You understand that Risk Metric calculations are dependent on information (e.g. asset prices, account balances, etc.) from external third parties (“Disseminating Party”), including but not limited to digital asset exchanges (“External Data”). You understand that Credora does not and cannot guarantee the timeliness, sequence, accuracy, completeness, reliability, or content of External Data or other market information or messages disseminated to or by any Disseminating Party. You understand that Credora does not warrant that the service provided by any such Disseminating Party will be uninterrupted or error-free. NEITHER CREDORA, ANY OF ITS AFFILIATES, THEIR RESPECTIVE OFFICERS OR EMPLOYEES, SHALL BE LIABLE IN ANY WAY FOR (A) ANY INACCURACY, ERROR OR DELAY IN, OR OMISSION OF, (I) ANY EXTERNAL DATA, INFORMATION OR MESSAGE, OR (II) THE TRANSMISSION OR DELIVERY OF ANY SUCH DATA, INFORMATION OR MESSAGE; OR (B) ANY LOSS (AS DEFINED IN THIS USER AGREEMENT) OR DAMAGE ARISING FROM OR OCCASIONED BY (I) ANY SUCH INACCURACY, ERROR, DELAY OR OMISSION, (II) NON-PERFORMANCE OR (III) INTERRUPTION IN ANY SUCH EXTERNAL DATA, INFORMATION, OR MESSAGE, WHETHER DUE TO ANY ACT OR OMISSION BY CREDORA, ANY OF ITS AFFILIATES, THEIR RESPECTIVE OFFICERS OR EMPLOYEES, OR ANY DISSEMINATING PARTY, OR TO ANY “FORCE MAJEURE” (E.G., FLOOD, EXTRAORDINARY WEATHER CONDITIONS, EARTHQUAKE OR OTHER ACT OF GOD, FIRE, WAR, INSURRECTION, RIOT, LABOR DISPUTE, ACCIDENT, ACTION OF GOVERNMENT, OR COMMUNICATIONS OR POWER FAILURE, EQUIPMENT OR SOFTWARE MALFUNCTION) OR ANY OTHER CAUSE BEYOND THE REASONABLE CONTROL OF CREDORA, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS AND EMPLOYEES, OR ANY DISSEMINATING PARTY.

7. Use of the Services through Mobile Devices

You may access and use the Services through a mobile device. You are solely responsible for any prerequisite software and hardware requirements and for any data fees associated with accessing and using the Services through a mobile device.

8. Client Data

8.1 Ownership of Client Data

As between Credora and User, User exclusively owns all rights, title, and interest in and to all data submitted by or for User to the Software for account registration and as inputs for calculation of Risk Metrics in using the Services including, but not limited to, each Credit Score (“User Data”). Credora does not acquire any rights, title, or ownership interest of any kind whatsoever, express or implied, in any of the User Data, other than those specified herein and in the Privacy Policy. However, the Risk Metrics, which are outputs of such inputted information, are the property of Credora. Credora grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to view and share the Risk Metrics, subject to the provisions of this User Agreement. Notwithstanding the foregoing, Credora will not send your Risk Metrics in a manner that is tied to your identity without your express instruction.

Furthermore, User acknowledges and agrees that Credora may, in its sole discretion, retain certain User Data, including:

• subject to applicable law, information about Client’s identity and payment or other information obtained in connection with Client’s registration for an Account and/or the provision of any Services.
• a history of transactions between you and another Credora client-inputted into the Software, whether manually or via API.
• Aggregated Risk Metrics calculated based on the information you input through the Software (See 8.2 below).

8.2 Aggregated Data

You acknowledge and agree that as owner of the Risk Metrics, Credora may create aggregated and de-identified Risk Metrics (“Aggregated Data”) and to use Aggregated Data, and all modifications thereto and derivatives thereof, for any purpose, including, without limitation, to improve the Services, conduct research, advertising calculation volume or other statistical information for various marketing materials and publications, develop new products and services, understand usage, and for predictive analytics and insights. Credora shall own all Aggregated Data and may transfer or assign any of its rights in the Aggregated Data to any third party. Credora may resell, distribute, market or license any or all Aggregate Data and shall have the right to obtain additional fees from such usage and retain all compensation related thereto; provided that, Credora shall not identify you or any of your authorized users in connection therewith, except: (a) as required pursuant to applicable law; (b) for dispute resolution purposes with you or any other person; or (c) to legal or accounting advisors on a confidential basis.

8.3 Voluntary Sharing of Credit Scores

If you are a Borrower on the platform, you understand and agree that by requesting a Credit Score, you exclusively own all right, title, and interest in each Credit Score. Credora will not disseminate, publish, or otherwise publicly release your Credit Score, financial information, or other related data without your express consent, except as permitted by this User Agreement. 

You may use your Credit Score as a tool to negotiate and enter into bilateral loans with Lenders of your choice. To that end, you understand and agree that Credora is not a party to any contract between you, a Lender, or any third party with respect to any loan or negotiation thereto. Furthermore, you understand and agree that Credora makes no representations, express or implied, regarding your ability to obtain any specific Loans from any specific Lenders, or your ability to obtain Loans upon any specific terms. Moreover, you expressly understand and agree that Credora shall not be responsible or liable to you or any third party as a result of any changes to your Credit Score, Risk Metrics, borrower limits, or other relevant information which may cause you to incur any reputational or economic damages. 

You expressly understand and agree that by voluntarily sharing or using your Credit Score to negotiate or enter into loans with a Lender or other third party, you consent to Credora releasing your Credit Score, rating band, borrowing capacity, or any other relevant updates to such Lenders, as applicable. While Credora will never release or disclose your Credit Score or any Risk Metrics without your consent, you further understand and agree that if you elect to share your Credit Score with a Lender or third-party, you agree to the Lender or third party’s release of your Credit Score or related information, subject to any agreed upon terms and conditions between you and the Lender or third party. You hereby release and hold Credora harmless from any and all claims derived from any such release of information.  

9. Third-Party Platforms

Use of certain hyperlinks on the Services may direct you to third party feeds, services, Funds Sources, software, websites, desktop or mobile applications (collectively, “Third Party Platforms”). In addition, APIs may be called to read and receive information from Third Party Platforms. Such Third Party Platforms are not under the control of Credora, and Credora is not responsible for the functionality or contents of any such Third Party Platforms or any hyperlink contained in such Third Party Platform. Hyperlinks to Third Party Platforms included on the Services are provided for your convenience, and the inclusion of such hyperlinks does not imply a recommendation or endorsement by us of any such Third Party Platform or the products or services or information offered therein. If you decide (i) to provide Credora with access to API call any Third Party Platform or (ii) review information that relies on data from the third party API, you do so entirely at your own risk. You acknowledge and agree that Credora shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the use of or reliance on any such Third Party Platform or information. See also Section 6 “Data Not Guaranteed.”

10.Privacy and Personal Information

By accessing or using the Services, you understand that we will collect and use certain information about you, including personal information of the type mentioned above in Sections 3 and 8. For more information about our collection, use, disclosure, and protection of your personal information, read our Privacy Policy. Questions or requests concerning your personal information may be sent via email to support@credora.io.

11. Ownership of Intellectual Property Rights

The contents of the Services include, without limitation, the Software, all information, data, products, materials, services, applications and tools, APIs, documentation, manuals and training materials, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith (collectively the “Contents”) and, unless the context clearly requires otherwise, or we explicitly say so in writing, the term Services includes all of the Contents.

Credora and its successors, assigns, licensors, partners, and/or suppliers own all rights, title and interest in the Services together with all Intellectual Property of and displayed, distributed, or otherwise made available via the Services. Third party marks and logos belong to their respective owners and not to Credora. Except as set forth herein, nothing in this User Agreement gives you a right to use any of the Contents or Credora Intellectual Property. You may not assign or transfer any of the Contents and you may not grant a license to use or access the Services to any party.

Except as explicitly stated herein, no information or statement contained in this User Agreement or the Services shall be construed as conferring, directly or by implication, estoppel or otherwise, any license or right under any patent, copyright, trademark, or other Intellectual Property rights of Credora or any third party. We reserve all rights that are not expressly granted. You shall not alter, delete, or conceal any copyright or other notices contained on the Services, including notices on any of the Contents that you are permitted to download, transmit, display, print, or reproduce from the Services.

Any unauthorized or prohibited use of any Contents may subject you to civil liability, criminal prosecution, or both, under applicable federal, provincial, state and local laws. You further agree that any derivative works, improvements, inventions or works developed by you based upon or relating to the Services that involve a breach of this User Agreement shall be owned by Credora, and you hereby assign and agree to assign to Credora such derivative works, improvements, inventions or works. All software used on the Site or otherwise under the Services is the property of Credora or its software suppliers and is protected by United States and international copyright laws. Reproduction, preparation of derivative works, and distribution of copies of such content, in whole or in part, is prohibited without prior consent.

The limited rights granted to you under this User Agreement may be revoked by us at any time for any reason whatsoever.

You agree to use commercially reasonable efforts to safeguard the Services, and any Intellectual Property rights in it, (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. You will promptly notify us if you become aware of any infringement of any Intellectual Property rights in the Services and will fully cooperate with us in any legal action taken by us to enforce our Intellectual Property rights. “Intellectual Property” means all intellectual property rights, comprising, arising from or associated with the following: (a) internet domain names; (b) trademarks, service marks, certification marks, logos, symbols and any other indicia of origin and any registrations or applications therefor, together with any goodwill symbolized by the foregoing; (c) patents and patent applications, inventions and discoveries (whether or not patentable); (d) works of authorship and copyrights (including rights in computer software) whether registered or unregistered and any applications therefor; (e) trade secret rights in information and know-how, including trade secret rights in any formula, pattern, compilation, program, device, method, technique, or process, that (i) derives independent economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by, other persons who can obtain economic value from its disclosure or use, and (ii) is the subject of efforts that are reasonable under the circumstances to maintain its secrecy; and (f) all other intellectual property or proprietary rights that may be protectable under applicable Law (including with respect to data and databases).

If you or any of your employees, contractors, and agents sends or transmits any communications or materials to us by mail, email, telephone, or otherwise suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), all such Feedback is and will be treated as non-confidential; provided that, we will not reveal your personal information in using the Feedback. You hereby assign to us on your behalf, and on behalf of your employees, contractors, and agents, all right, title, and interest in, and we are free to use, without any attribution or compensation to you or any third party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although we are not required to use any Feedback.

12. Third-Party Information

Any third-party content, data, information, or publications made available through the Services are furnished by us on an as-is basis for your convenience and information. Any opinions, advice, statements, services, offers, or other information made available by third parties are those of the respective author(s) or publisher(s), partner(s) and not of Credora. CREDORA DISCLAIMS ANY WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, THAT THE INFORMATION IN SUCH PUBLICATIONS IS ACCURATE OR COMPLETE. SEE ALSO, SECTION 6 “DATA NOT GUARANTEED.”

13. Disclaimer

13.1 Services Provided “As-Is” and “As-Available”

Through the Credora Services, Risk Metric calculations are generated based on the data you provide and rely on price information from the external, third party sources that provide the price information of the assets reflected in your Portfolio. The Risk Metric calculations use (i) Credora’s proprietary privacy-preserving calculators and cryptographic proofs and/or other calculators of Credora’s and (ii) Credora’s other proprietary infrastructure and technology, networks, servers, and application systems and software, which may be used to provide the Services.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOUR USE OF THE SERVICES IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”. CREDORA, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS EXPRESSLY DISCLAIM ALL OTHER REPRESENTATIONS, ENDORSEMENTS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION, WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY OR AVAILABILITY, ERROR-FREE, UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE. YOUR SOLE AND EXCLUSIVE REMEDY, AND OUR SOLE OBLIGATION TO YOU OR ANY THIRD PARTY FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE SERVICES, IS THAT YOU ARE FREE TO DISCONTINUE YOUR USE OF THE SERVICES AT ANY TIME.

CREDORA, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS PROVIDE NO WARRANTIES OR REPRESENTATIONS REGARDING THE SERVICES INCLUDING BUT NOT LIMITED TO THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR DEFECTS-FREE; (III) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE CORRECT, ACCURATE OR RELIABLE; OR (IV) THAT ANY KNOWN AND STILL NOT DETECTED DEFECTS WILL BE CORRECTED.

WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SERVICES WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE SERVICES AND YOUR COMPUTER, INTERNET AND DATA SECURITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREDORA, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY ITEMS FOUND OR ATTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD PARTY PLATFORM LINKED TO IT.

13.2 Additional Risk Disclaimers

CREDORA DOES NOT PROVIDE FINANCIAL, INVESTMENT, LEGAL, TAX OR ANY OTHER PROFESSIONAL ADVICE. CREDORA IS NOT A BROKER, FINANCIAL ADVISOR, INVESTMENT ADVISOR, CREDIT BUREAU, CREDIT REPAIR ORGANIZATION, PORTFOLIO MANAGER, LAW FIRM, OR TAX ADVISOR AND IS NOT PROVIDING ADVICE IN ANY OF THESE AREAS. CONSULT YOUR PROFESSIONAL ADVISORS CONCERNING THE FOREGOING CATEGORIES REGARDING YOUR SPECIFIC SITUATION AND BEFORE USING THE SERVICES OR PARTICIPATING IN TRANSACTIONS WITH USERS WITH WHOM YOU SHARE INFORMATION, SUCH AS RISK METRICS, USING THE SERVICES. CREDORA DOES NOT MAKE, NOR SHOULD ANY CONTENT OF THE SERVICES BE TAKEN TO MAKE, ANY RECOMMENDATIONS TO YOU TO ENGAGE IN A SPECIFIC TRANSACTION.

CREDORA IS NOT A CREDIT REPAIR ORGANIZATION, AND IS NOT OFFERING TO SELL, PROVIDE OR PERFORM ANY SERVICE TO CLIENT FOR THE EXPRESS OR IMPLIED PURPOSE OF EITHER IMPROVING CLIENT’S CREDIT RECORD, CREDIT HISTORY OR CREDIT RATING OR PROVIDING ADVICE OR ASSISTANCE TO CLIENT ABOUT IMPROVING CLIENT’S CREDIT RECORD, CREDIT HISTORY OR CREDIT RATING.

YOU ACKNOWLEDGE AND AGREE THAT CREDORA, ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS ARE NOT RESPONSIBLE FOR YOUR USE OF OR RELIANCE ON ANY (I) INFORMATION, INCLUDING RISK METRICS, THAT YOU OBTAIN USING THE SERVICES OR (II) TRANSACTION DECISIONS YOU MAKE THEREON. YOUR DECISIONS MADE IN RELIANCE ON THE PRODUCTS OR SERVICES OR YOUR INTERPRETATIONS OF THE DATA ARE YOUR OWN FOR WHICH YOU, NOT CREDORA, HAVE FULL AND SOLE RESPONSIBILITY. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. CREDORA WILL NOT BE LIABLE, WHETHER IN TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY OR OTHERWISE, IN RESPECT OF ANY DAMAGE, EXPENSE OR OTHER LOSS YOU MAY SUFFER ARISING OUT OF SUCH INFORMATION, INCLUDING RISK METRICS, OR ANY RELIANCE YOU MAY PLACE UPON SUCH INFORMATION OR ANY TRANSACTION THAT YOU ENTER INTO BASED ON THE FOREGOING.

CREDORA IS NOT A DEPOSITORY INSTITUTION, AND CREDORA DOES NOT OFFER, AND THE SERVICES DO NOT INCLUDE, A DEPOSITORY ACCOUNT OR ANY OTHER FORM OF INSURED DEPOSIT OR SAVINGS ACCOUNT. LOANS ARE NOT INSURED BY CREDORA OR ANY GOVERNMENTAL PROGRAM OR INSTITUTION. FOR THE AVOIDANCE OF DOUBT, CREDORA AND THE SERVICES DO NOT HOLD CUSTODY OF YOUR ASSETS. CREDORA DOES NOT ASSUME ANY MARKET OR INVESTMENT RISK OF LOSS ASSOCIATED WITH YOUR USE OF THE SERVICES. 

YOUR ASSETS MAY DECLINE IN VALUE DURING THE TERM OF A LOAN. TRANSACTIONS IN DIGITAL ASSETS MAY CARRY ADDED RISK COMPARED TO LENDING OF OTHER TYPES OF ASSETS BECAUSE TRANSACTIONS IN CRYPTOCURRENCY ARE IN MANY CASES IRREVERSIBLE. FUNDS MAY NOT BE RECOVERABLE IN THE EVENT OF ERRORS OR FRAUDULENT ACTIVITY. YOU UNDERSTAND THAT USE OF THE SERVICES MAY PUT YOUR ASSETS AT RISK. 

LEGISLATIVE AND REGULATORY CHANGES OR ACTIONS AT THE STATE, FEDERAL, OR INTERNATIONAL LEVEL MAY ADVERSELY AFFECT THE USE, TRANSFER, EXCHANGE, AND VALUE OF DIGITAL ASSETS. YOU AGREE AND UNDERSTAND THAT DIGITAL ASSETS ARE NEW FORMS OF ASSETS, THAT THE LAW REGARDING THEIR OWNERSHIP, CUSTODY, AND TRANSFER IS DEVELOPING AND UNCERTAIN, AND THIS POSES CERTAIN RISKS THAT ARE NOT PRESENT IN THE CASE OF MORE TRADITIONAL ASSET CLASSES. YOU FURTHER AGREE AND UNDERSTAND THAT YOU WILL BEAR SUCH RISKS AND THE POTENTIAL LOSS OR DIMINUTION IN VALUE DUE TO CHANGES OR DEVELOPMENTS IN THE LAW OR CONDITIONS UNDER EXISTING LAW AS A RESULT OF WHICH YOUR RIGHTS IN AND TO SUCH DIGITAL ASSETS ARE NOT ADEQUATELY PROTECTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW YOU EXPRESSLY UNDERSTAND AND AGREE THAT CREDORA AND ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, WHETHER UNDER ANY TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY, WHICH MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR USE OF THE SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF PROFIT, LOST OPPORTUNITIES, TRADING LOSSES, INVESTMENTS OR COMMITMENTS, WHETHER MADE IN THE ESTABLISHMENT, DEVELOPMENT OR MAINTENANCE OF BUSINESS REPUTATION OR GOODWILL, COMPUTER FAILURE OR MALFUNCTION, INTERRUPTION OF BUSINESS, LOSS OR CORRUPTION OF DATA SUFFERED, OR OTHER INTANGIBLE LOSS OR FOR ANY OTHER REASON WHATSOEVER. NONE OF CREDORA AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL BE RESPONSIBLE FOR ANY LOSSES RESULTING FROM ALTERATION OR UNAUTHORIZED USE OF THE SERVICES OR FROM THE UNINTENDED AND UNFORESEEN RESULTS OBTAINED BY CLIENT OR ANY AUTHORIZED USERS RESULTING FROM SUCH USE.

THE LIMITATIONS ON OUR LIABILITY TO YOU IN THIS SECTION SHALL APPLY WHETHER OR NOT SUCH LOSS OR DAMAGES ARE FORESEEABLE OR WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

15. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Credora, its affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any all claims, liabilities, losses, penalties, fines, costs, damages, judgments, awards, amounts paid in settlements and offsets and any reasonable out-of-pocket costs, expenses, attorneys’ fees, and interest (“Losses”) arising out of or relating to your breach of this User Agreement or your use or misuse of the Services, including, but not limited to, your submissions, Third Party Platforms, any use of the Content, Services, and products other than as expressly authorized in this User Agreement or any supplement, addendum, amendment or annex and any violation of or noncompliance with applicable law by you or any authorized user. Credora shall notify you reasonably promptly in writing of any such claim or suit; provided, that the failure to so notify you shall not limit your indemnification obligations under this Section, unless you are materially adversely prejudiced thereby. Credora shall be entitled to defend any such claim or suit as it determines in its sole discretion. You agree to provide Credora with full information and assistance in settling and/or defending such a claim or suit.

We reserve the right, at our option and in our sole discretion, to assume full control of the defense of claims with legal counsel of our choice. You may not enter into any third-party agreement that would, in any manner whatsoever, constitute an admission of fault by us or bind us in any manner, without our prior written consent. In the event we assume control of the defense of such claim, we will not settle any such claim requiring payment from you without your prior written approval.

16. Term, Termination, and Cancellation

The term of your subscription and the license granted hereunder will remain in effect until terminated by either you or Credora.

We may terminate your use of the Services and/or access to the Software, Contents, APIs, features, functionality, products and services made available in connection therewith, at any time and for any reason, with or without cause, upon five days’ notice to you and without any liability or further obligation of any kind whatsoever to you or any other party. In the event that you are in breach of this User Agreement, then no notice period shall be required.

If Credora detects unauthorized or suspicious actions with your Account, Credora may temporarily block your Account until all the circumstances have been clarified. An Account can also be terminated if you do not provide the required clarifications within the time requested.

Termination of this User Agreement shall not relieve either party of liability for any act, omission, occurrence or liability occurring before the expiration or termination of this User Agreement. Section 1, 3.1, 5, 6, and 8 to 18 shall survive expiration or termination of this User Agreement for any reason.

17. Support and Reporting

We only provide support for the operation of the Services. Should you become aware of misuse of the Services including libelous or defamatory conduct, you must report it to Credora. We recommend contacting us for assistance if you experience any issues regarding the Services in the following ways:

1. by accessing Credora Support (when logged in to your Account);
2. by requesting via “Support” form embedded into the Software (when logged in to your Account);
3. by sending email to support@credora.io.

18. General

1. This User Agreement, including the Privacy Policy and any other supplement, addendum, amendment, annex or URL incorporated by reference in this User Agreement or set forth on the Website or Credora GUI, constitutes the entire agreement between you and Credora relating to your use and our provision of the Services.
2. The parties agree that if a party does not exercise or enforce any contractual or legal right or remedy which is contained in this User Agreement (or which it has the benefit of under any applicable law), this will not be taken to be a formal waiver of its rights and that those rights or remedies will still be available to the party.
3. If any provision of this User Agreement is held to be illegal, invalid or unenforceable, this will not affect any other provision of this User Agreement and the agreement between you and us will be deemed amended and/or interpreted to the extent necessary to make it legal, valid, and enforceable.
4. The parties hereto confirm that they have requested that this User Agreement and all related documents be drafted in English. Any translation hereof has been provided for information purposes only and does not have any legal value nor create any contractual relationship between the parties.
5. The relationship between the parties is that of independent contractors. Nothing contained in this User Agreement shall be construed as creating any agency, partnership, joint venture or other forms of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.
6. The laws of the State of California govern this User Agreement and the parties’ relationship as if you signed this User Agreement in California, without regard to California State’s conflicts of laws rules. If any provisions of this User Agreement are inconsistent with any applicable law, those provisions will be superseded or modified only to the extent such provisions are inconsistent. Subject to the mandatory arbitration provision herein, the parties agree to submit to the federal or state courts in San Francisco, California for the exclusive jurisdiction of any dispute arising out of or related to your use of the Services or your breach of this User Agreement. You waive any objection based on lack of personal jurisdiction, place of residence, improper venue, or forum non conveniens in any such action.
   The Services of Credora may be hosted in a number of locations, including outside of your jurisdiction. If you are a user accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Site, which is governed by United States law, you are transferring your personal information to the United States and you consent to that transfer.
7. The parties agree to arbitrate any dispute arising from this User Agreement or your use of the Site on an individual basis. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. THE PARTIES HEREBY EXPRESSLY WAIVE TRIAL BY JURY. The parties agree that: (i) any arbitration will occur in San Francisco, CA; and, (ii) the arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of American Arbitration Association for arbitration of consumer-related disputes, in the English language, and with limited discovery. At your request, hearings may be conducted in person or by telephone and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available to a court or other tribunal. THE PREVAILING PARTY IN ANY ACTION OR PROCEEDING TO ENFORCE THIS USER AGREEMENT SHALL BE ENTITLED TO COSTS AND ATTORNEYS’ FEES. THE ARBITRAL DECISION MAY BE ENFORCED IN ANY COURT. WHETHER THE DISPUTE IS HEARD IN ARBITRATION OR IN COURT, YOU AND CREDORA WILL NOT COMMENCE AGAINST THE OTHER A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION OR PROCEEDING. 
8. You will not assign any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. Any purported assignment or delegation in violation of this subsection is null and void. No assignment or delegation relieves you of any of your obligations under this User Agreement.
9. Notices; Electronic Communications.
   1. You hereby consent to the delivery of any required or optional communication under this User Agreement or under any applicable law, including changes in the terms and conditions of this User Agreement, via the Software, by e-mail, website or other electronic means, subject to compliance with any applicable law. Any such documents that are delivered electronically are deemed to be “in writing.” If a signature or acknowledgment is required or requested with respect to any such document and any authorized user “clicks” in the appropriate space, or takes such other action as may be indicated on the Software, you will be deemed to have signed or acknowledged the document to the same extent and with the same effect as if you had signed the document manually. You acknowledge that we may modify any of the terms set forth in this User Agreement via any of the notification methods set forth above. If you do not consent to any such modifications, your sole right will be to terminate this User Agreement in accordance with Section 3.
   2. Notices to You. We may provide any notice to you under this User Agreement by: (i) sending a message to the email address you provide to us and consent to us using; or (ii) by posting to the Account or Credora GUI, including any interfaces. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current and check for incoming messages regularly.
   3. Notices to Us. To give us notice under this User Agreement, you must contact us by email at support@credora.io, or as made available through the Software, including any interfaces.
10. To request the consent of Credora for any of the actions for which such consent is required under this User Agreement, please send an email to support@credora.io. Credora reserves the right to refuse any such requests in its sole discretion.
11. There are no intended third-party beneficiaries to this Agreement or to any Addendum(s) or other parts thereto. Credora shall have no obligation or liability under this Agreement and/or any Addendums or other parts thereto, to any party other than the specified Client.